Frequently Asked Questions
Your guide to high-performance tech and seamless shopping.
What payment methods do you accept for PC components?
We accept major credit and debit cards, PayPal, bank transfers, and various digital wallets including GCash and Maya. Cash-on-delivery is also available for select Metro Manila orders.
How long does shipping take for custom-built rigs?
Custom PC builds typically require 2-4 business days for assembly and stress testing. Once shipped, delivery takes 1-3 days within Metro Manila and 5-10 days for provincial areas.
Do all products come with a manufacturer's warranty?
Yes, every component and peripheral sold at DynaQuest PC is 100% authentic and comes with a standard manufacturer's warranty. We also provide a one-year local store warranty for most hardware.
What is your return policy for defective items?
If a product is found defective within 7 days of purchase, it is eligible for a 1-to-1 replacement subject to stock availability and technical verification. Items must be in their original packaging.
Can I request a specific BIOS update for my motherboard?
Absolutely. If you purchase a motherboard and a compatible CPU together, you can request a BIOS update free of charge to ensure out-of-the-box compatibility.
Do you offer international shipping?
Currently, DynaQuest PC only ships within the Philippines. We utilize specialized couriers to ensure that fragile electronic components are handled with extreme care during transit.